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Knowledge base
FAQ
General
12
What is Openwage?
How much does Openwage cost?
Why use on-demand pay with Openwage?
Is this a loan or form of credit?
Does Openwage affect my credit score or credit file?
View all 12
Employer Portal
7
Employer Portal Overview
How do I resend an invite to employees to use Openwage?
Can I set a leaving date to revoke employee access?
What are the types of employee status?
How do I approve new employees that have signed up to Openwage?
View all 7
On-Demand Pay
11
When can I get access to Openwage?
How long after I sign-up to Openwage can I access my pay?
What happens if I don’t receive my on-demand pay instantly?
How much can I transfer?
What's the maximum amount I can transfer?
View all 11
Connecting your bank
8
Why do I need to connect my bank?
Who is Plaid?
What does "90 days consent" mean?
What financial data is kept about me when I connect my bank?
Which banks does Openwage support?
View all 8
Financial Wellbeing
5
I’m struggling with my finances. Where can I get free money and debt advice?
How can I build better spending habits?
How can I get help with gambling?
Can I spend my on-demand pay on anything?
How does Openwage help me use my on-demand pay responsibly?
Setting up an account
2
How do I set up an account?
Do your identity checks affect my credit rating?